- How to send my inquiry?
You can contact us via email, phone, Instant Messenger (WhatsApp, WeChat).
- How to choose the most suitable machine?
Please tell us your requirements for the machine, the maximum thickness that needs to be processed and the maximum size (length and width) you want to complete, or you can also send us the product drawings and our engineers can help choose the best model for you.
- What are the main products of your company?
We specialize in the production of various machines, such as aluminum doors and windows, tents, bathrooms, curtain walls, rail transit, industrial profiles, automotive new energy, industrial equipment parts, plate CNC machining centers, etc.
- I don't know how to use the machine after receiving it, what should I do?
The machine comes with a detailed English installation and operation manual and video, and before you get the machine, our service engineers will contact you in advance, and you can contact them at any time for any questions.
- What should I do if there is a problem with the CNC router?
Call us, our engineers are available 24 hours a day, ready to serve you. If a spare part is damaged within our warranty period, we will provide you with the part free of charge. If the spare part is damaged after the warranty period, we will provide it at cost price.
- Shipping type and production time?
We provide CIF you can choose as you like. Specific model specific analysis of production time. When you pay 30% deposit, we will arrange production; 70% balance payment before shipment we need to get all payment before shipment.
- Inspection and acceptance
When receiving the goods, please check the product carefully: whether there is any damage to the packaging, leakage, whether the goods are in good condition Damaged; whether the product quantity and accessories meet the requirements; whether all machine details are in good condition For questions about the machine, please take a photo and contact us immediately.